Privacy Policy

2. Information we collect

• Order details: name, email address and billing country, provided at checkout.
• Payment information: handled entirely by our third-party payment processor. We never see or store your full card details.
• Communications: messages you send us through the contact form or email.
• Technical data: IP address, device and browser type and pages visited, collected via essential cookies and privacy-friendly analytics.

3. How we use your information

• To process your order and deliver your PDF.
• To send receipts, download links and important service messages.
• To respond to support requests.
• To prevent fraud, enforce our terms and comply with legal obligations.
• To improve our website and products.

4. Legal bases (UK GDPR / GDPR)

We process data to perform our contract with you, to meet legal obligations, for our legitimate interests (security and improving our service) and, where required, with your consent, which you may withdraw at any time.

5. Sharing your data

We do not sell your personal data. We share it only with trusted service providers who help us operate, such as payment processors, email delivery and hosting providers (including Vercel), and only as needed to provide their services. We may disclose data if required by law.

6. Cookies

We use only essential cookies and, where enabled, anonymous analytics to understand how the site is used. You can control cookies through your browser settings.

7. Data retention

We keep order records for as long as required for accounting and legal purposes (typically up to six years). Support messages are kept only as long as needed to resolve your request.

8. International transfers

Some providers may process data outside the UK/EEA. Where this happens we rely on appropriate safeguards such as standard contractual clauses.

9. Your rights

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data, where applicable.
• Restrict or object to processing.
• Request data portability.
• Complain to your data protection authority (in the UK, the Information Commissioner's Office, ico.org.uk).

To exercise any right, email support@marketpulse.com.

10. Security

We use reasonable technical and organisational measures, including encrypted connections (HTTPS), to protect your data. No online service can be guaranteed to be 100% secure.

11. Children

Our products are intended for adults aged 18 and over. We do not knowingly collect data from children.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with the updated date.